Shipments and returns
Store Pick Up
Our store pick up is available from 10 a.m. until 8 p.m. at:
Setiabudi Dua's Lobby
Jl. H. R. Rasuna Said No.Kav. 62, RT.6/RW.7, Kuningan, Karet Kuningan, Setia Budi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12920
Contact us on +62 818-385-819 for more information
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via JNE Carrier with tracking and drop-off without signature. If you prefer delivery by Carrier Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.